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Effective Date: September 14, 2026
Last Updated: September 14, 2026

702 POOLS (“702 POOLS,” “we,” “us,” or “our”), operated by Field Service Pros, Inc., respects your privacy and is committed to protecting the personal information we collect and use.

This Privacy Policy describes how we collect, use, disclose, and protect information when you visit 702pools.com, request information or services, communicate with us, submit a form, schedule pool service, participate in a promotion, or communicate with us by telephone, email, or text message.

1. Information We Collect

We may collect personal information that you provide directly to us, including your name, email address, telephone number, physical or service address, billing information, pool or property information, service preferences, appointment information, photographs or information related to your swimming pool or pool equipment, and communications you send to us.

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, operating system, pages viewed, referring website, approximate geographic location, and information collected through cookies or similar technologies.

We may obtain information from other lawful sources, including public property records, publicly available information, customer referrals, advertising platforms, lead-generation providers, data providers, and other third-party sources.

Information obtained from a third party does not replace any consent required by applicable law or wireless-industry requirements for particular communications.

2. How We Use Information

We may use personal information to provide pool cleaning, chemical maintenance, inspections, repairs, equipment services and other services; respond to inquiries; provide estimates; schedule and manage appointments; communicate regarding service; process payments; provide customer support; maintain customer records; improve our website and services; prevent fraud or misuse; comply with legal requirements; and market 702 POOLS services where permitted by applicable law.

We may also use information to measure advertising performance, create advertising audiences, understand how customers interact with our website, and improve our marketing.

3. Email Communications

We may send you transactional emails relating to inquiries, estimates, appointments, services, payments, account activity, or other interactions with 702 POOLS.

We may also send promotional or marketing email where permitted by applicable law.

Marketing emails will provide a method for unsubscribing from future promotional email. You may also request removal from our marketing email list by contacting us at service@702pools.com.

Unsubscribing from promotional email will not necessarily prevent us from sending transactional or service-related communications that are necessary to fulfill a request or maintain an existing customer relationship.

4. SMS and Text Messaging

702 POOLS may offer SMS/text messaging for appointment information, service updates, estimates, customer support, reminders, promotions, special offers, inspection offers, and other communications.

Where consent is required, we will obtain the applicable consent before sending the applicable messages.

By expressly opting in to receive recurring marketing or promotional text messages from 702 POOLS, you authorize 702 POOLS to send or cause to be sent recurring automated or non-automated marketing and promotional text messages to the mobile number you provide.

Consent to receive marketing text messages is not a condition of purchasing any property, goods, or services from 702 POOLS.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to a text message from us. We also recognize other reasonable requests to stop receiving messages, including words or statements reasonably communicating that you no longer wish to receive texts.

After you opt out, you may receive one final non-promotional message confirming your opt-out.

For assistance, reply HELP, call (702) 840-1001, or email service@702pools.com.

5. Mobile Information and SMS Consent Data

702 POOLS does not sell, rent, or share mobile telephone numbers or SMS opt-in or consent information with third parties or affiliates for their own marketing or promotional purposes.

We may disclose mobile information to service providers acting on our behalf where necessary to operate our messaging program, deliver messages, maintain records, provide customer service, prevent fraud, or comply with applicable law.

Any such provider is authorized to use the information only as necessary to perform services for 702 POOLS.

SMS consent provided to 702 POOLS applies to communications from 702 POOLS and is not transferred to unrelated marketers.

6. How We Share Information

We may disclose information to companies that provide services to us, including website hosting providers, customer relationship management providers, scheduling platforms, payment processors, communications providers, email providers, SMS providers, analytics providers, advertising platforms, professional advisers, contractors, technicians, and other vendors necessary to operate our business.

Information may also be shared with contractors or service professionals where reasonably necessary to perform requested pool services, inspections, installations, repairs, or related work.

We may disclose information where required by law, subpoena, court order, regulatory request, or other legal process; when reasonably necessary to protect our rights or safety or the rights or safety of others; or in connection with a merger, acquisition, sale, financing, reorganization, or transfer of all or part of our business.

7. Sale of Personal Information

702 POOLS does not sell personal information for monetary consideration as part of its ordinary business operations.

If our practices materially change, we will update this Privacy Policy and provide any rights or notices required by applicable law.

In all circumstances, mobile telephone numbers and SMS opt-in or consent information will not be sold or provided to unrelated parties for their own marketing or promotional use.

8. Cookies, Analytics, and Advertising Technologies

Our website may use cookies, pixels, analytics services, advertising technologies, and similar tools.

These technologies may collect information about your device, website activity, advertising interactions, and visits to websites or online services over time.

Third-party analytics or advertising providers may collect information about your online activities over time and across different websites or online services, depending upon the technologies used and your browser or device settings.

You may be able to control certain cookies through your browser settings or through consent controls provided on our website.

9. Nevada Privacy Rights

Nevada residents may have rights under Nevada law regarding certain personal information collected through websites and online services.

Where applicable, a Nevada consumer may submit a verified request directing 702 POOLS not to make a “sale” of covered information as that term is defined under Nevada law.

Requests may be submitted to:

service@702pools.com

Please include sufficient information for us to reasonably verify your identity and process the request.

Where Nevada law applies, we will respond within the time required by applicable law.

You may also contact us to request review or correction of personal information that you previously submitted through our website, subject to reasonable verification and applicable legal limitations.

10. Data Retention

We retain information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and customer records, resolving disputes, enforcing agreements, complying with legal obligations, and maintaining records of communication consent and opt-out requests.

Retention periods may vary depending on the type of information and applicable legal requirements.

11. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no Internet transmission, electronic storage system, website, email system, or communications platform can be guaranteed to be completely secure.

12. Children’s Privacy

Our website and services are intended for adults and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through our website.

13. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of those third parties. You should review the privacy policy of any third-party website or service that you use.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When we make material changes, we will update the “Last Updated” date above and may provide additional notice where appropriate or required by law.

Your continued use of our website after an updated Privacy Policy becomes effective is subject to the updated policy.

15. Contact Us

Questions, privacy requests, or concerns may be directed to:

702 POOLS
Operated by Field Service Pros, Inc.
1859 Whitney Mesa Drive Henderson NV 89014
Las Vegas, Nevada
Phone: (702) 840-1001
Email: service@702pools.com
Website: 702pools.com